About How Can I Be Social (HCIBS)

How Can I Be Social (HCIBS) is a venture of Gerrit Heijkoop and Donald Roos. We have the knowledge, solutions and tools to help you improve your use of social networks and online technology. We are a digital communication agency, all about sharing inspiration. So please share with us: how can we help you?

Why You Should Remove your Facebook Business Page

Are you under the impression that, as a small business owner, you need to have a business page on Facebook? Think again. Social Media prefers people to businesses. Your Business Page can even work against you. Away with that page and rather boost your personal profile.

Take the case of that poor freelance event planner from England. I spoke to her at a conference where I was manning the Social Media Genius Bar. She had just closed a deal with an agency that would create a Facebook Business Page for her and would use it to advertise her business.

We advised her to:
1. Delete her Facebook business page and
2. Certainly not to use it for advertising!

Waarom Facebook Bedrijfspagina opheffen Why You Should Remove your Facebook Business Page by How Can I Be Social (HCIBS)

Social Media are for people, not for companies

Why is a Facebook Business Page a waste of time for small businesses and the self-employed? Very simple: Social Media prefers people to businesses. Did you know that every time you log onto Facebook, there’s an average of around 1,500 messages to be shown to you? Facebook filters and sorts these, and posts from people score far higher than business pages.

If small businesses want to be seen, this can only be achieved with paid ads. But here’s the thing: does it make you happy to see those ‘sponsored posts’ in your timeline? Enough said. And it even costs you money!

What do your contacts want? Personal attention!

What is the core essence of Facebook? Connecting people. Probably you already sell your services or products primarily through your personal network. Why does that work so well? Because business is done through personal contact. One-on-one interaction. That means you not only talk, but are also able to listen. This also applies to Facebook. Technically, a business page can’t invite people, praise anyone, or reply to messages. As a person, you can.

The Personal Profile does work

So what did I recommend that event planner? Use your Facebook personal profile for your business contacts as well. Post messages that are relevant to your network. Messages that will make them laugh, teach them something, or strengthen relationships. Add your top 10 dream destinations, or tips on how to select a great event app. But above all, respond to people when they talk about events or meetings, give advice and don’t be shy with compliments. In short, share your love for the profession.

Children’s Photos? Share them in a group

“But what do I do with all those great pictures of my kids?” asked the same event planner, crestfallen. There are other channels suitable for that. For example, make a Facebook or WhatsApp group for close family and friends and share your private business there. Of course, you can still occasionally share personal items, as long as it supports your professional image.

And be honest: surely as an entrepreneur you identify yourself powerfully with your work? If not, then perhaps you should pose yourself a very different set of questions rather than what to do with Social Media!

14 Free Online Tools to Boost Your Creative Business and Entrepreneurial Ideas

Gerrit Heijkoop Speaker Global Entrepreneurship Congress Moscow 3 14 Free Online Tools to Boost Your Creative Business and Entrepreneurial Ideas by How Can I Be Social (HCIBS)

This list of tools was presented in a seminar by Gerrit Heijkoop at the World Summit of Creative Industries, as part of the Global Entrepreneurship Congress in Moscow, March 2014. Gerrit was part of a session called “Creative industries: New points of Growth on the World Business-map”.

His 20-minute contribution was titled “Why stay local, if you can go global?” in which he showed how easy it has become to source, finance and market a business from anywhere to any market nowadays. It was basically a “rollercoaster through his webbrowser”.

[slideshare id=32574274&doc=whystaylocalifyoucangoglobal-hcibs-gec2014-140321060207-phpapp01]

He made the policymakers, investors and entrepreneurs in the room think about what this means for all their initiatives that put resources into creating ‘Innovative Cities, Entrepreneurial Hubs, etc’. How they need to change their entrepreneurial ecosystems to accommodate this.

This is the list of tools he presented:

Inspiration: feed yourself fresh ideas

1. Trendwatching.com

Established in 2002, trendwatching.com is an independent and opinionated trend firm, scanning the globe for the most promising consumer trends, insights and related hands-on business ideas.

Pricing:  FREE monthly newsletter with trend summary.
Premium Service: $179,00 /month for more in depth analysis and broader access.

http://www.trendwatching.com

 

2. Springwise.com

Springwise, helped by a network of 17,000 spotters, scans the globe for smart new business ideas, delivering immediate inspiration to entrepreneurial minds.

Pricing: FREE sign up to their daily and weekly newsletters and browse the last 30 days worth of content. Premium service: full access to 5.000+ idea database for €39,99 once or €319,99/year.

http://www.springwise.com

 

3. Behance.net

Leading online platform to showcase & discover creative work. The creative world updates their work in one place to broadcast it widely and efficiently. Companies explore the work and access talent on a global scale.

Pricing: Free

http://www.behance.net

Gerrit Heijkoop Speaker Global Entrepreneurship Congress Moscow 1 14 Free Online Tools to Boost Your Creative Business and Entrepreneurial Ideas by How Can I Be Social (HCIBS)

 

Finance: tap into a global crowd of investors

4. Kickstarter.com

Kickstarter is a new way to fund creative projects.  A vibrant ecosystem where backers join creators to bring new things to life. Friends, fans, and inspired strangers have pledged $1 Billion to projects on Kickstarter, funding everything from homemade postcards to Oscar-winning documentaries.

Pricing: Only if a project is successfully funded, a 5% fee is applied to the funds collected.

https://www.kickstarter.com

 

5. Indiegogo.com

At Indiegogo you’ll find a welcoming, supportive community that embraces collaboration, fearlessness and authenticity. You provide the passion, they’ll provide industry leading tools and support to help you promote your campaign and raise funds quickly, easily and securely.

Pricing: It’s free to sign up, to create a campaign, and to contribute to a campaign. When your campaign raises funds, Indiegogo charges a 9.0% fee on the funds you raise. If you reach your goal, you get 5.0% back, for an overall fee of 4.0%.

http://www.indiegogo.com

 

6. Kiva.org

A non-profit organization with a mission to connect people through lending to alleviate poverty. Leveraging the internet and a worldwide network of microfinance institutions, Kiva lets individuals lend as little as $25 to help create opportunity around the world.

Pricing: free for lenders. Fee for borrowers depends on local partner

http://www.kiva.org

 

 

Resources: getting things done with the help of a global workforce

7. PeoplePerHour.com

PeoplePerHour is a website that connects small businesses with freelance workers from across the internet to help them complete small projects quickly and affordably. Categories of projects: IT/Programming, Marketing/Sales, Design, Admin/Secretarial, Writing/Translation, Accounting/Legal, Video, Photo & Audio.

Pricing:  Depends on the service ordered

http://www.peopleperhour.com

 

8. Fiverr.com

Fiverr.com is a website that people can use to buy or sell services for the flat rate of $5. A variety of small services typically is offered by freelance contractors, such as writing, graphic design, and programming. Fiverr brings in revenue by taking a 20% commission from each sale that is made through their platform.

Pricing: range between US$ 5.00 to US$ 500.00, depending on the service ordered.

http://www.fiverr.com

 

9. Usabilityhub.com

UsabilityHub is a collection of an online usability tests, including the world famous Five Second Test, the platform is powered by an awesome community of designers, developers and testers.

Pricing: Do tests to earn responses. Or buy one of their plans in all sizes, monthly or annually. Change or cancel any time. Every plan features unlimited tests, and can earn Karma Points for additional responses.

https://usabilityhub.com

 

 

Collaborate: get your global team to work together smoothly

10. Google Hangouts

Bring your conversations to life with this free videoconferencing service; even group video calls for free. Connect with friends across computers, Android and Apple devices. Work on documents at the same time.

Pricing: not applicable

http://www.google.com/+/learnmore/hangouts

 

11. Dropbox.com

Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Dropbox was founded by two MIT students tired of emailing files to themselves to work from more than one computer. 

Pricing: Basic: FREE, 2GB+ capacity. Pro: $9,99/month, 100GB+

https://www.dropbox.com

 

12. WeTransfer.com

WeTransfer is an online file-transferring platform, which basically means that you send it, we transfer. There’s no hassle. No stress. No charge.

Pricing: Basic: FREE, 2GB+ files. Plus: $10,00/month, 10GB+ files and branded transfer page.

https://www.WeTransfer.com

Gerrit Heijkoop Speaker Global Entrepreneurship Congress Moscow 2 14 Free Online Tools to Boost Your Creative Business and Entrepreneurial Ideas by How Can I Be Social (HCIBS)

 

Education: get smarter by leveraging a global education

13. Coursera.org

Coursera is an education platform that partners with top universities and organizations worldwide, to offer courses online for anyone to take, for free.

Pricing: FREE

https://www.coursera.org

 

14. Entrepreneur.com

Entrepreneur.com is one of the many blogs and online magazines for the latest insights and information that assist you with every aspect of business management, from marketing to money, sales, human resources, and more.

Pricing: FREE

http://www.entrepreneur.com

 

What do you think we are missing?

How can I select the best app of 2013 for my event?

Everybody is talking about them. Everybody wants one. But many people struggle with how to choose the right one. We are talking about mobile event apps: an unstoppable hype of the event industry. On 16 May, the Event Manager Blog launched The Event App Bible: an impressive attempt to bring some clarity into the general confusion concerning event apps. The free eBook offers a great overview of the many possibilities out there, however without making an explicit recommendation for the best event app. We like to help you with that selection: we analysed all apps listed in The Event App Bible and chose our personal favourite.

06 How to select Best Event app 2013 How can I select the best app of 2013 for my event? by How Can I Be Social (HCIBS)What should a good event app be?

In order to be of value to your event or conference, an event app should ‘mean’ the following to you:

  • The app should make our event experience more intensive by providing functions that cannot be replaced by non-tech solutions. That means the app should provide functionalities that simplify a user’s ‘event-experiencing-process’.

  • The app should create additional value by extending the lifetime of the event beyond the boundaries of the physical event. It should stimulate (potential) attendees to engage before and after the event.

  • The perfect event appp should benefit everyone involved: participants, sponsors and the event organizer.

What 7 features should my event app have?

Page 23 of the Event App Bible lists a myriad features and functions of event apps. Unfortunately most of them are not necessary or even useless for your event. What should a good event app in our opinion at least be able to do?

1. Easy to sign up and manage Registrations

This is the first step at any event or conference and, if badly organized, it can be messy and time-consuming. An app that let’s you register in a few clicks and helps the organizer to manage the registration process efficiently is very valuable.

2. Create a Personalized agenda

Most conferences offer a full programme. Give your attendees the ability to choose the sessions they are interested in and establish their personal conference agenda. The organizer receives valuable information about which session are going to be popular.

3. Exchange contact details through Badge Scanning

Networking is often at least one of the objectives of a conference or event. Now, what happens with all the collected business cards when you return to the office? A scanning function or another badging feature is useful to exchange networking information super efficiently.

4. Ability to Work offline

Ever been to a conference or event with poor WiFi access? Fill this one in for yourself …

5. Attendee networking & messaging

A good event app should help your visitors to detect other interesting people in the venue and to get in contact with them. It would even get better when it helps your attendees to stay in contact after the event.

6. Audience response system to increase interactivity

An app function that facilitates audience participation during the sessions adds value to your conference. Therefore it should enable attendees to send questions and comments to the stage.

7. Intuitive Design

Chances are big that stakeholders will user your app for the first time. So the learning curve should be smooth and easy. Good design makes an app not only more friendly to the eye but also more fun and easy to use.

Our nomination for the best event app of 2013

Mobiel Event App Double Dutch MSUK branding 180x300 How can I select the best app of 2013 for my event? by How Can I Be Social (HCIBS)If we apply our list of essential functionalities to page 23 of the Event App Bible, only a few apps survive: Connectspan, DoubleDutch, NoodleLive and Spotme. If we then take a look at interface design, Double Dutch comes out as most promising to us. The app possesses all necessary functions which add extra value to an event. The modern interface is user-friendly and stimulates social interaction.

This week you get a chance to ‘test drive’ the app at the Meetings Show UK in London. Choose your operating system and download the #MSUK event app right here.

What do you think?

Which features should a good event app have in your opinion? Do you have experience with event apps? Which one would you recommend?

Please share your experiences with us!

Verbeter je online presence met Social Media

Het is in deze tijd niet altijd even makkelijk om je bedrijf online goed onder de aandacht te brengen. Als je jezelf ‘googelt’ verschijnt je bedrijf op pagina 3 of 4 van de zoekresultaten (nadat je de zoektermen twee keer hebt aangepast). Je hebt misschien wel een Facebookpagina maar de ‘Likes’  willen niet echt komen. Je twittert wel een beetje maar de massale retweets komen niet op gang. Heeft het dan nog nut om tijd in je online kanalen te stoppen? Het antwoord is ‘ja!’, mits je het slim aanpakt.

Wat vinden mensen als ze je zoeken?

Social media zijn een slimme manier om je online presence te verbeteren. Met ‘online presence’ bedoelen we alle online locaties waar jij als merk of persoon in de vorm van tekst en/of beeld aanwezig bent. Facebook, Linkedin, Twitter en ander Sociale Media websites scoren altijd hoog in de zoekresultaten van Google. Mits (!) jij zelf zorgt dat je bedrijf ook goed herkenbaar is en dat bezoekers via de juiste links op de juiste plek terecht komen. En het mooie is: dat heb je helemaal zelf in de hand.

HCIBS Google Search Results Verbeter je online presence met Social Media by How Can I Be Social (HCIBS)Laat je ontdekken

Als je in de zoekresultaten helemaal bovenaan staat ben je vooral goed vindbaar voor mensen die gericht op zoek zijn naar jouw bedrijf of een door jou aangeboden dienst. Er is echter nog een andere manier om contact te leggen met je doelgroep: wordt ontdekt! Via het netwerk van jouw eigen Social Media volgers kan je de potentiële doelgroep behoorlijk vergroten. Ben je interessant en aantrekkelijk genoeg om bij een toevallige lezer onder de aandacht te komen? Dan is de kans groot dat hij over je profielen gaat klikken om naar meer informatie te zoeken. En misschien ook nog wel iets ‘liken’, ‘retweeten’ of +1en.

Social Media Worth of Mouth HCIBS Verbeter je online presence met Social Media by How Can I Be Social (HCIBS)Verbeter je online fitness

Hoe kun jij nou zorgen dat je beter te vinden bent? Hoe zorg dat jouw volgers over jouw updates gaan praten? En hoe kan je je Social Media kanalen visueel en inhoudelijk aantrekkelijker maken voor een toevallige bezoeker? Wij willen onze ervaringen en technische know-how graag met jou te delen.

Daarom organiseert How Can I Be Social (HCIBS), in samenwerking met de Amsterdamse evenementenlocaties De Nieuwe Liefde en het Westelijk Meterhuis, de komende tijd meerdere open trainingen ‘Social Media’. Deze trainingen zijn voor zowel starters als gevorderden uit de evenementenbranche. Klik hier om meer te lezen.

Geef een training aan iemand die hem verdient

Ken jij iemand die wel een training voor Social Media kan gebruiken? Jij mag namelijk een kandidaat voor een gratis open training bij ons nomineren. Post de naam van je kandidaat plus een spetterende motivatie op de HCIBS Facebook pagina. De persoon met de meeste stemmen en/of de beste motivatie wint de gratis plek in de training.

Aan wie zit je nu te denken?

Spread the word: how can Social Media increase the reach of my event?

Many event planners search for new ideas to reach more attendees. Social Media can help you to extend your reach beyond the boundaries of the physical event, meeting, trade show or conference. In this post I would like to share some tactics to make this work for you.

Create an experience ‘worth sharing’

The easiest way to achieve massive exposure is to let your participants promote your event. But how? Thanks to the rise of Social Media and mobile phones, we now all have the option to share special experiences instantly with our colleagues, friends and family. If you manage to create such a remarkable experience at your event, you can get the word out to the social network of each participant, which on average contains 300-400 people.

pope2013 Spread the word: how can Social Media increase the reach of my event? by How Can I Be Social (HCIBS)

Go for visuals

Which updates make good shareable content for Social Media? In times where everyone starts to suffer from ‘information overload’, we only quickly scan our news feeds for interesting stuff. How can you win the battle for follower’s attention? Simple: funny, eye-catching pictures. We capture images faster than text, thus if you want to be seen, you should put your energy in clever visuals.

Find your ‘Mickey Mouse’

Mickey Mouse Spread the word: how can Social Media increase the reach of my event? by How Can I Be Social (HCIBS)So how can you create a situation where an attendee grabs his cell phone to take a picture and share it with his friends? Learn from others. When you go to Disneyland, what would be your personal highlight? Right, you want to be on a photo with Mickey Mouse. The Disneyland mascot is so popular and well-known, that the picture itself has more marketing power than any written information. But you don’t necessarily need a popular mascot for the photo moment. The most important aspect is that you create a special situation, that is unique for your meeting or event and which places your attendee in the spotlights.

Leave the sharing to them

Of course you could place photoboxes, green screens or other fancy stuff for cool pictures. However, the great disadvantage of such tools is that you somehow have to manage how your attendee will receive and share the picture. Most shares occur instantly and are quickly forgotten after the ‘magic moment’  has passed. Thus, activate and facilitate the use of own cell phones and cameras, so that your attendee can share his picture immediately. Extra advantage: you don’t have to figure on which social platform (Facebook, Twitter, Instagram etc) you have to place the photos to maximize the reach. They will take care of that themselves, by automatically sharing the picture on the network where most of their audience is!

Sharing with attendees cameras Spread the word: how can Social Media increase the reach of my event? by How Can I Be Social (HCIBS)And now what?

We hope you like our approach as described above. Interested in being able to do this yourself? Take a look at our Training Social Media for the Events Industry (in Dutch only)!

Social Media for events: interview with Eventplanner.TV

Check out this highly engaging episode of Eventplanner.TV about Social Media for events. Watch untill the end, where Gerrit shares Donald’s concept of “Some to Some” communication for the first time.

Description:

Twitter, Facebook, Pinterest, LinkedIn, … Everybody is talking about it, but how many event organizers actually succeed in using social media? How many of them make money with it? Gerrit Heijkoop knows all the secrets of using social media successfully for your event.

Leadership lessons: make a move

If you’ve learned a lot about leadership and making a movement, then let’s watch a movement happen from start to finish, and dissect some lessons within 3 minutes. Remember: the leader is nothing without the first follower.

What is your first move?

Leadership lessons: the surprising truth about what motivates us

The higher the reward, the better the performance, right? No! This animation explains that money is not a good motivator for creative ideas. Learn what really drives you!

What motivates you?

How Can I Be Social – A Social Media Checklist for your next conference or event at #EMEC13, Montreux

Gerrit Heijkoop and Donald Roos will take you on a journey that will grow your confidence in how to approach new social technologies when organizing your next meeting or event.

View in external player (Silverlight): http://bit.ly/HCIBSEmec13

07 How Can I Be Social   A Social Media Checklist for your next conference or event at #EMEC13, Montreux by How Can I Be Social (HCIBS)

You can see and download the slides of this session right here:

Sharing inspiration: Benjamin Zander and the transformative power of classical music (TED)

Benjamin Zander has two infectious passions: classical music, and helping us all realize our untapped love for it — and by extension, our untapped love for all new possibilities, new experiences, new connections.

Which music inspires you?