The Social Media Helpdesk is a service for events and congresses. During your event or congress we will be on site with a real helpdesk staffed by people of HCIBS. Your attendees can ask all their “how can I …” questions about Social Media and Networks to our experienced people. The Helpdesk can also inform your attendees about how they can use specific online technology at your event or congress. Your attendees will have a great experience by learning how to use these new technologies and you will create a memory they will never forget!
Create a place where the virtual and face-to-face worlds meet
Live events, especially multiple day events, create a great opportunity for people to get started with online social networking. This can be stimulated and facilitated by you as an organizer by providing a physical space where people can receive one-on-one advice on how to get started, or how to get further. This place can also function as a ‘Tweetingpoint’ (Twitter version of a meetingpoint), for people who have interacted online, and now want to meet in person. HCIBS can operate this ‘Social Media Genius Bar’, aided by younger members from the event’s community. We will train, prepare and dress them in order to deliver real added value.
HCIBS can bring stylish touchscreens to give your attendees quick introductions to Twitter, Facebook, Google+, Pinterest and other networks. Beside that we will setup a mobile studio, where we can make small movies. So we create interesting video content about all the questions of your attendees.
The Social Helpdesk will be fun and informative at the same time!